Hello everyone! Hope we're all doing well on this rainy Tuesday. I've decided to totally refine the way we do shipping, to make it simpler for everyone when ordering, and to ensure that it streamlines our shipping process, making it even quicker for you to receive your cubes! These updates only affect UK shipping, but as that is most of our customers, it probably affects you!
Previously, we offered 5 different shipping options for the UK; First Class, Second Class, Royal Mail 24, Royal Mail 48 and Special Delivery. The prices ranged from £3 to £10, and offered several different options for people depending on how quickly they needed their cubes. However, this has now been totally stripped down to just two options now.
Royal Mail 24 and 48 have been removed entirely. They were priced at £4.80 and £5.50, offering 24 or 48 hour tracked shipping by Royal Mail. However, Royal Mail have now added tracking numbers to 1st Class and 2nd Class shipping, and the shipping times for those are 1 working day and 2-3 working days respectively. This means 1st/2nd class are very much the same service as 24/48, except at a cheaper price!
We have also made the decision to remove 2nd class shipping. I have discussed with our local Post Office at length, and decided that at the extra expense for 1st class, you are actually getting a much faster service as 1st class will always take priority over 2nd! 1st Class parcels are now often arriving in 1 working day, so it's a brilliant service for the price.
We appreciate that 1st class is an extra cost for those of you using 2nd class usually, so to account for this we have reduced 1st Class shipping from £3.55 to £3.50, and this price will be locked against any further increases in price from Royal Mail. So one flat fee for all shipping from us! Nice and simple.
We have also kept special delivery, which is a guaranteed service by 1pm for those of you needing cubes FAST! If you've got them as a gift, or need them to go away, it's definitely worth splashing the cash on a faster service.
So from now on, our two UK shipping options are:
Royal Mail 1st Class - £3.50
Royal Mail special delivery guaranteed by 1pm - £10
Hope this makes sense, and makes your shopping experience just a bit simpler!